Mobile Workforce Automation Solutions for Field Services

Field Service Solutions    fieldservicedelivery

G/S SOLUTIONS offers a comprehensive solution for the automation of your Field Service, Inspection, and Mobile Field Worker. Our solution can be fully integrated to your back office business systems allowing you to manage activity in the field in real time. G/S can provide all of the necessary components of this solution including application software, industrial hardware products from industry leaders like Intermec, and comprehensive services to guarantee that your solution will be deployed successfully.

Konecranes Mobile Inspection Case StudyWant to see our solutions in action?  Check out our case study: Mobile Inspection Services Drive Efficiency and Uptime .  Within the study, we look at how moving away from paper based inspection processes can drive not only efficient internal processes, but can also lead directly to improved cashflows at the same time. Faster access to inspection data leads to less unplanned downtime, which helps keep key projects on track, while at the same time, enjoying increased accuracy from your users and employees.

The G/S MobileFrame Solution allows you to automate these processes to allow your worker to better service your clients. Our solution will allow you to automate the delivery workers paperwork, add location tracking, promotion integration, route stop re-sequencing and much more. Our solution will allow you to maintain customer loyalty while controlling inventory and operation costs.

Our Field Service MobileFrame Solution can automate your Mobile Field Worker with:

  • Scheduling and Dispatch – Including GPS routing
  • Work Order Management – Real time visibility and management of work orders for all mobile workers
  • Electronic Time Card Tracking – Collect employee time in the field and apply directly to jobs and related customers
  • Asset Management – Track assets used by mobile workers in the field*Field Sales* – Improved service levels to customers by providing instant visibility into a client’s account, order status, inventory availability and delivery schedules to help close more business
  • Sales Management – Instant insight to senior sales management to facilitate critical field sales decision making processes
  • Inventory Visibility – Increase data accuracy and provide better inventory management capabilities through real-time or batch part-level visibility
  • Customer Satisfaction – Improve your ability to deliver special orders, drive incremental revenue, and provide accurate feedback on inventory, shipping, and delivery schedules on-the-fly
  • Complete Customer Information – Full contact data, account information, order status, history, accurate product pricing, promotions, inventory, and payment collection
  • Data Capture – Electronically capture signatures, photographs, bar code scans, time and GPS location stamp
  • Store Forward Capabilities – Ability to perform necessary tasks in the field and collect data even when you are not connected to your host application

Let us help you realize immediate benefits through our solutions:

  • Increased worker efficiency and productivity that will contribute directly to your bottom line
  • Elimination of manual data entry and delays associated with gathering paperwork from field
  • Inventory Visibility which increase data accuracy and provide better inventory management capabilities
  • Increase in customer retention and satisfaction