We’ve been in business for over 30 years, and for 25 of those years, we’ve been a big advocate of the Intermec (now Intermec by Honeywell) team. When you’re a provider of IT solutions for warehouse, distribution and field service, you’ve got to be able to provide solutions that stand up to the requirements of a mobile workforce. Having a partner like Honeywell side makes it easy!
It’s hard to believe we’ve been a (now) Honeywell Scanning & Mobility (HSM) partner for the last 25 years! We’ve learned a lot about each other’s business in that time. They’ve always treated us as an important part of their business, and their support helped our small company become a well-respected brand in the industry. In fact, their outstanding support helped add credibility to our business which enabled us to gain ground in areas where we were a small player.
Complete Solution Provider
Out of the gate we were a “hardware-only” supplier, but realized that long-term customer relationships were more easily earned when a total solution could be offered. This gives our customers more flexibility within their operations and enables us to provide the value-add and expertise that makes this job fun in the first place. When we were introduced to Mobile Frame (an ISV), through our HSM territory manager, we were able to create a customized platform so our customers could manage, update, and control devices from one central location. This was the start to becoming a true solutions provider to our customers.
Honeywell’s superior support and response time has been a major factor in allowing us to maintain a high level of customer service. Whether our customer is large or small, the service and expertise of their technical team never wavers. Their products have always been known to be the best in the industry; that consistency has allowed us to provide great customer service over the years.
We’re celebrating our Honeywell relationship right along with the 40th anniversary of the barcode. You can visit Honeywell’s 40th Anniversary of the Barcode celebration page here. Looking for a solution for your mobile workers? Contact us for a free consultation.